Whilst we have offered key worker and priority support, we will now be offering the full service menu.
It is not quite back to our usual service as we are committed to protecting our customers, colleagues and wider community by fully observing the government recommendations for increased hygiene measures and social distancing.
What's going to be different?
We will be restricting access to our dealerships to ensure safe, social distancing can be achieved
Sanitising equipment will be available to anyone entering the building
Contactless transaction options will be available whenever possible, plus additional building and vehicle cleaning has been introduced.
We have been working hard in the background to get all these new requirements in place; hopefully this will not cause any of our customers any inconvenience although it may take a little longer to drop off and collect your vehicle.
How will my service experience change?
These changes will have an impact on how we look after you and your vehicle, for example:
Booking specific appointment times
Offering additional collection and delivery services
Temporary withdrawal of “whilst you wait” for facilities
On occasion asking you to wait with your vehicle until a member of the team can help you
Controlled and directed routes in and out of our dealerships
How will this affect my MOT?
There is now a 6 month extension on MOTs for cars, vans, and motorcycles.
Please note: It is still a requirement of the Rider to ensure the vehicle is roadworthy and without defect, so we are advising all customers whose vehicles are subject to an MOT extension period to have them completed as soon as possible, so please get in touch to get this arranged.
For more information please visit the Government Website Below.
If you've booked in for a service with us recently, we'll be in touch soon to rearrange.
Make sure to keep an eye on our social media where we will be providing regular updates!
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